Terms of Service

Who can use Appcrush

You must be at least 18 and able to enter a binding contract where you live. If you use Appcrush for a company or studio, you confirm you're allowed to accept these terms for it, and “you” includes that company.

Appcrush is open worldwide, but you're responsible for following the laws that apply to you. Payouts only work in countries our payout services support (see Payments).

Your account

• Each email address gets one account. You can use it as a creator, a developer or both, and switch between the two from your account menu. You can't hire yourself or apply to your own jobs.
• Give accurate information and keep it up to date, including your payout details.
• Keep your password private. You're responsible for what happens on your account. Tell us at hi@appcrush.app if you think someone else has used it.
• One person per account. Don't sell, share or transfer it.
• We review creator profiles before they go public, usually within 48 hours. We can decline a profile, and we'll tell you why.

What Appcrush is, and isn't

Appcrush is a marketplace. We help developers write a brief, post a job and find creators, and we collect the developer's payment and pay the creator through our payment processor, Stripe. We don't make the videos, and we aren't the employer, agent or partner of anyone on the platform.

• When a developer hires a creator, the agreement for that work is between the two of them. These terms set the default rules for it, including payment and the content license below. The job post, the creator's application and the offer you both sign in the chat fill in the details.
• Creators are independent contractors. They choose how, when and with which tools they work, they can work for anyone else, and they're responsible for their own taxes.
• Briefs, hooks, match scores and “Appcrush picks” are generated automatically. They're suggestions, can be wrong, and aren't a promise about any creator or result.
• We don't check everything people say about themselves, and we don't guarantee anyone's work.

Fees and credits

• Posting a job is free.
• Developers pay a 5% platform fee on top of the agreed amount, only when they hire.
• Creators give up 10% of the agreed amount. The rest is theirs.

Credits. Invites and promo codes can earn credits. A credit waives the fee on one hire for a developer, or the 10% cut on one job for a creator. Credits have no cash value, can't be paid out, sold or transferred, and expire 12 months after they're granted. We may end the credit program; credits you already have stay usable until they expire.

We'll give at least 30 days' notice before raising fees. Changes never apply to a hire already made.

Payments, escrow and payouts

Payments run through Appcrush and our payment processor, Stripe. All amounts are in US dollars. Stripe's own terms also apply to payments, and creators who get paid through Stripe accept the Stripe Connected Account Agreement when they set up payouts.

The agreed amount

The agreed amount is set by the offer both sides sign in the chat: the price per video times the number of videos, plus any revision add-on. Sending an offer signs it; accepting it is the other side's signature, and both are binding electronic signatures. If an offer and these terms disagree, these terms win. It's fixed once both have signed.

Paying when you hire (escrow)

• A developer pays as they sign: sending an offer, or accepting the creator's, authorizes Appcrush to place a hold on their card (or Apple Pay, Google Pay or Link) for the agreed amount plus the 5% fee, and to charge it once both sides have signed. The hire starts once that charge succeeds.
• If the offer is declined, countered or withdrawn, or isn't accepted before the hold would lapse (usually 6 days), we release the hold and nothing is charged. If a hold lapses before it can be charged, the offer doesn't go through and the developer can send it again. Offers signed before card holds are paid in the app after signing, as before.
• The payment is held securely by Stripe until the developer approves the work. Appcrush isn't a bank or a licensed escrow agent; “escrow” here means we hold the payment and only release it under these terms.
• Only pay through Appcrush. Don't ask for, offer or accept payment outside the platform for work found here. We can't help with money sent any other way, and we may close accounts that try.

Delivery, revisions and approval

• The creator uploads the finished videos to Appcrush. The developer sees a watermarked preview; the full-quality files unlock once the work is approved and the creator's payment is released.
• Revisions. The offer sets how many are included, picked by whoever sends it. Standard includes one revision. “3 revisions” and “Unlimited, until the developer is happy” cost a surcharge the creator sets when applying and can change in any offer they send (15% and 35% by default, anywhere from 0% to 100%). The surcharge is part of the agreed amount, so the fee and the cut apply to it.
• Revisions must stay within the original brief and job post, and must be asked for within 30 days of the first delivery. “Unlimited” means reasonable rounds of changes within the brief, not new work. Changes to the brief are up to the creator and may cost extra.
• After 2 revision rounds, either side can request mediation from the order. We decide as under Disputes: one more revision, release the payment, or a refund or split.
• The offer sets a delivery deadline. If it's missed, the developer can report a problem; we take the deadline into account.
• The developer approves the delivery, asks for a revision while any are left, or reports a problem. If they do none of these within 7 days of a delivery, it's approved automatically. Reporting a problem pauses that clock.

Payouts to creators

• When the work is approved, we release the agreed amount minus the 10% cut to the creator's Stripe payout account, and Stripe pays it to their bank on its payout schedule. Creators need a valid payout account; we hold the payout until they set one up.
• If the hire also prices a post on the creator's own channel, approval covers the video and we release the payment once the creator has posted it and the developer confirms the post is live (or 3 days after the post link is added, if they don't respond).
• Where Stripe can't pay out to a creator's country, we pay them by hand by PayPal or Wise, within 5 business days of approval.
• The creator covers any currency conversion or transfer fees their bank, Stripe, PayPal or Wise charge.
• Tax information. US tax law requires us to report payments to a US creator on Form 1099-NEC once they reach$2,000 in a calendar year (the IRS threshold for 2026; it may change). When a US creator's payouts from Appcrush in a calendar year, including tips and hires not yet paid, reach $1,500, we ask them to fill in a short online Form W-9 with their legal name, address and taxpayer ID (SSN or EIN). We may hold payouts that would take them past $2,000 until it's done, and we issue the 1099-NEC where the law requires one. Creators outside the US may be asked for an online Form W-8BEN to confirm they're not US persons. Stripe may collect tax details during payout setup and report payments it makes itself. Creators are independent contractors and responsible for their own taxes.

Tips

• After approving the work, a developer can tip the creator, from $1 to $1,000. Tips are optional.
• All of a tip goes to the creator. There's no fee or cut on it, and Appcrush pays the processing fees.
• Tips are paid out the same way as the creator's share: through Stripe, or by hand by PayPal or Wise.
• Tips can't be refunded through Appcrush.
• A tip counts as a payout for the tax reporting above.
• Reviews show that a developer tipped, never how much.

Cancellations and refunds

• Until an offer is accepted, whoever sent it can withdraw it and the other side can decline it. Nothing is charged for an offer that isn't signed by both, and any hold on the developer's card is released.
• A hire from an offer signed before card holds that isn't paid yet can be dropped by the developer at any time, and is cancelled automatically after 24 hours.
• If the creator cancels a paid hire before they deliver, or while a revision is pending, the developer gets a full refund, fee included.
• Once work is approved (and, where a post was priced, the post is confirmed), the payment is released and can't be refunded through Appcrush.
• Refunds go back to the original payment method and usually arrive within 5 to 10 business days, depending on the bank.

Disputes

If developer and creator disagree, for example about whether a video meets the brief or whether anything was delivered, either of them can report a problem on the order. After 2 revision rounds either of them can also request mediation, which works the same way. Both pause automatic approval and payouts. We look at the job post, the signed offer, the messages on Appcrush and every delivery, and decide in good faith: release the payment to the creator, refund the developer, split it between them, or send the work back for another round. That decision settles the money we hold; it doesn't limit any legal rights you have against the other person.

A developer who disputes a payment with their bank (a chargeback) instead of reporting it to us pauses the order the same way. We can suspend or close the account of anyone who reverses a payment without good reason.

Content license and likeness release

Creators keep the copyright in their videos. When the developer approves the work, the creator grants that developer a non-exclusive, worldwide, perpetual license to use, copy, edit, cut, caption and publish the delivered videos to promote the app named in the job, both organically and in paid ads on any platform. That includes Spark Ads, whitelisting and similar creator-licensed ad formats, at no extra cost.

• Likeness and voice. The license covers the creator's face, voice, name and handle as they appear in the video. The developer may not use them for a different product, or in a way that suggests the creator says something they didn't.
• Rights pass on approval. Until the work is approved, the developer may review the watermarked preview but not publish or run it. If the hire is refunded or cancelled, no license is granted.
• Portfolio. Creators may show their videos in their Appcrush portfolio and on their own channels as examples of their work.
• Posting on the creator's account happens only when the job includes it, and follows the disclosure rules under Acceptable use.

What creators promise

• The video is their own original work, or they have the right to use everything in it.
• Everyone who appears or is heard in it has agreed, in a way they can show us if asked.
• Any music, footage, fonts or AI-generated material is licensed for commercial and advertising use, and was made in line with the terms of the tool that produced it.
• Nothing in it is defamatory, misleading or infringes anyone else's rights.

Acceptable use

Honest ads

• When a creator posts sponsored content on their own account, they disclose it clearly, for example with #ad and the platform's branded-content or paid-partnership label, as the FTC Endorsement Guides and similar rules elsewhere require.
• Creators only describe experiences they actually had with the app. No made-up results, fake reviews or claims the developer can't back up.
• AI avatars, synthetic voices and other generated people are allowed only when clearly labelled as AI, and are never presented as a real customer or a genuine testimonial.
• Nobody impersonates another person, brand or company.
• No one under 18 appears in a video without written consent from their parent or guardian.

Apps we don't take

Jobs may not promote:

• gambling, betting or real-money games of chance;
• adult or sexual content;
• crypto, trading, investment or lending promotions (everyday finance tools such as budgeting apps are fine);
• health apps that make unproven medical claims, such as diagnosing, treating or curing a condition;
• weapons; or
• drugs.

Using the site

Don't break the law, harass anyone, send spam, scrape the site, probe or overload it, get around our limits or security, or use Appcrush to collect other people's data. We may remove content or jobs that break these rules.

Copyright complaints

If you believe something on Appcrush infringes your copyright, email hi@appcrush.app with:

1. your name, address, phone number and email, and your physical or electronic signature;
2. the work you believe is infringed;
3. the link to the material on Appcrush;
4. a statement that you believe in good faith the use isn't authorized by the owner, its agent or the law;
5. a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorized to act for the owner.

We'll remove or disable the material and tell the person who posted it. If they believe it was removed by mistake, they can send a counter-notice with the same contact details, a description of what was removed and where it was, a statement under penalty of perjury that it was removed by mistake or misidentification, and consent to the jurisdiction of the federal courts in their district (or in California if they're outside the US). We may restore it after 10 business days unless the complainant tells us they've gone to court.

We close the accounts of repeat infringers. Sending a knowingly false notice or counter-notice can make you liable for damages.

Anything else you want to report, such as an offensive profile or a misleading job, can go through the contact form.

Suspension and closing accounts

You can close your account at any time from Settings, or by emailing hi@appcrush.app. Finish or settle any hire that's in progress first.

We may suspend or close an account, or remove content, if you break these terms, don't pay what you owe, put others at risk, or if the law requires it. Where it's safe to, we'll tell you why and give you a chance to respond.

Licenses already granted for paid work, payment obligations, and the sections on disclaimers, liability, indemnity and governing law continue after an account is closed.

Disclaimers

Appcrush is in beta and provided “as is” and “as available”. As far as the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose or non-infringement. We don't promise the site will always be available or error-free, that any job will find a creator, or that any video will perform. You're responsible for how you use the videos and ads you run.

Limits on liability

As far as the law allows, Appcrush isn't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about Appcrush is limited to the greater of the fees you paid us in the 12 months before the claim, or US$100.

Some places don't allow these limits, so they may not all apply to you. Nothing here limits liability that can't be limited by law, such as for fraud or gross negligence.

Indemnity

If someone makes a claim against Appcrush because of content you provided, your use of a video, or your breach of these terms or the law, you'll cover our reasonable costs of dealing with it, including legal fees.

Governing law and disputes

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Any dispute with Appcrush goes to the state or federal courts located in California, and you and we agree to their jurisdiction. If you're a consumer, you also keep any rights the law where you live gives you, including bringing a claim in your local courts.

Before going to court, please email hi@appcrush.app so we can try to sort it out informally.

Changes to these terms

We may update these terms. For a material change we'll email account holders and show a notice on the site at least 14 days before it takes effect. If you keep using Appcrush after that, the new terms apply. If you don't agree, close your account.

This is version 2026-10-09.

Contact

Questions about these terms: hi@appcrush.app.